Our Service Process
We believe in making HVAC service simple, transparent, and hassle-free. Here's what you can expect when you work with us.
Initial Call
When you call us at (770) 893-6104, you'll speak with a real person—not an automated system. We'll ask a few questions about your issue and help determine the best service for your needs.
- Describe your issue in detail
- Get immediate guidance over the phone
- Schedule a convenient appointment
Diagnostic Visit
Our technician arrives on time with a fully stocked service vehicle. They'll perform a thorough inspection and explain what they find in plain English—no confusing technical jargon.
- On-time arrival with updates if delayed
- Complete system inspection
- Clear explanation of findings
Upfront Quote & Repair
Before any work begins, we provide a clear, written estimate. Once approved, we get to work efficiently, keeping you informed throughout the process.
- Written estimate with no hidden fees
- Quality parts from trusted manufacturers
- Clean workspace throughout
Quality Check & Follow-Up
We don't just finish the job and leave. Our technician tests the system thoroughly, explains maintenance tips, and makes sure you're completely satisfied.
- Complete system testing
- Maintenance recommendations
- Documentation of work completed
